Please read these terms and conditions carefully, print and keep a copy of them for your reference.
Please check the cd works well on the machine you intend to use well ahead of the party day to avoid disappointment. This does not infringe on your rights under the Sale of Goods Act 1979.
Welcome to the ActingtheParty.co.uk website. If you need to contact us, please e-mail us at [email protected] or call customer services on 0845 475 2115 (5ppm from BT landline, other networks may vary) or 01476 333 043
The term ‘Acting the Party®’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is: The Granary, 2 Hall Farm Barns, Honington, Grantham, Lincs. NG32 2PG. The term ‘you’ refers to the user or viewer of our website.
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
The content of the pages of this website is for your general information and use only. Should you wish to cancel your order or return any goods, please go to the Returns section below for further information.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites which we believe may be of interest to you. These links are provided for your convenience to provide further information. We do not have any control over the content of these websites nor can we be liable in respect of anything contained on these websites. They do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Acting the Party’s prior written consent. However, please feel free to email us.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
All products are sold on the basis that they are for personal, domestic use only and we shall not be liable for any loss resulting from their commercial use. A person who is not a party to these terms and conditions shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. If any provision of these terms and conditions is found to be invalid or unenforceable by a court the invalidity or unenforceability of such provision shall not affect the other provisions of these terms and conditions. We may assign or transfer any of our rights or sub contract any of our obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with our specific permission in writing.
‘Acting the Party’ (words in various forms i.e. actingtheparty, Acting the Party) is a registered trademark. Any rights not expressly granted herein are reserved. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Acting the Party.co.uk reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request. It is in Acting the Party’s sole discretion to edit, refuse to post or to remove any information or materials, in whole or in part. When using this website, by way of example, and not as a limitation, you agree that when using the information held within, (for example: acting the party’s email address) you will not: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless previously agreed links specifically allow.
Conduct or forward surveys, contests, pyramid schemes or chain letters. Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user, (unless under parental guidance) from using and enjoying the website. Violate any code of conduct or other guidelines, which may be applicable for any part of our service. Collect and hold any information about others, including e-mail addresses, without their consent. Violate any applicable laws or regulations. Company-owned information held on third-party websites
If you produce, collect and/or process business-related information in the course of your work, the information remains the property of Acting the Party. This includes such information stored on third-party websites such as webmail service providers and social networking sites, such as Facebook and LinkedIn.
In addition, all of the company’s internet-related resources are provided for business purposes. Therefore, the company maintains the right to monitor the volume of internet and network traffic, together with the internet sites visited. The specific content of any transactions will not be monitored unless there is a suspicion of improper use.
Please contact [email protected] if you need further information.
How to order
All orders are usually processed within 1 to 3 days.
Payment for items and delivery charges can be made using any of the methods listed on this web site – debit or credit card or with PayPal – and will be debited once your order has been processed and accepted. Alternatively you can pay by cheque, please email us before sending a cheque and be aware that this will need to be cleared prior to items being sent. Cheques should be made payable to Acting the Party and sent to the address below. When you place an order with us, you are making an offer to buy goods. We will send you a ‘bounce back’ confirmatory e-mail saying that we have received your order. All orders placed through our website will be subject to our acceptance of the order.
Once we have checked the price and availability of the goods, we will e-mail you to confirm that we accept your order, and that a contract has been made between us. We will not take payment from you until we have accepted your order. Please check your email for accuracy and let us know immediately if there are any errors. A link of these terms and conditions will be emailed to you. This email does not constitute acceptance of the order by us. Your order will be accepted (and a contract will then be formed between us) once we have dispatched the goods to you. Title to the goods will pass to you on delivery.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this – you will receive an email as soon as possible and there will be no contract between us.
Ordering is done on line should you have any queries please contact us phone us on 01476 333 043 or 0845 745 2115 or email us at [email protected] All transactions are in UK pounds sterling and include VAT (if applicable).
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. If for any reason, we are out of stock of a certain item or items we will inform you as soon as possible and try to give an accurate time when the items will be back in stock. Whilst it is our intention to keep our website up to date and error free, product descriptions or pricing errors may occur. If we discover an error in the price of goods you have ordered we will inform you prior to dispatch and give you the option of reconfirming your order at the correct price or canceling. If we are unable to contact you, we will treat your order as cancelled. We try to maintain the prices on our website and process all enquiries and requests as quickly as possible but we reserve the right to restrict, refuse or cancel orders where necessary. Acting the Party reserves the right to alter or improve packaging, quantity and content of its products. Should you wish to cancel your order or return any goods, please go to the Returns section for further information. Postage and Packaging charges are clearly highlighted throughout the site. For further information on delivery charges see the Postage and Packaging section below. Risk in products passes to the customer on delivery.
Postage and Packaging
Postage in the UK is by Royal Mail and we try very hard to keep postage and packaging cost down to a minimum. Due to the nature of our product/s we try to send out the orders as soon as possible (usually on the same or next day) – however please bear in mind that Acting the Party® cannot be responsible for delay or failure to deliver products promptly if such action is caused by Strikes, Riots, War or any labour problems or our suppliers failing to deliver to us or to you on our behalf or any circumstances that we have no control over.
It is the responsibility of the customer to provide an address where the goods can be
received. If you cannot be at your address to accept you delivery, please think about getting it delivered to your workplace or directly to a neighbour and write c/o (care of….).
Special delivery instructions such as leave with a neighbour or leave behind the dustbin are at your request and at your discretion. Acting the Party® cannot be held responsible for any missing or damaged goods due to your request.
All claims for non-delivery must be made within 14 days of placing your order -after this period we cannot be held responsible.
Faulty Goods / Returns
Please check the CD or USB works well on the machine you intend to use well ahead of the party day to avoid disappointment. This does not infringe on your rights under the Sale of Goods Act 1979
Please contact us if an item is faulty and we will arrange an appropriate remedy in accordance with the Sale of Goods Act 1979.
Your rights under the Distance Selling Regulations entitle you to cancel an order up to 14 days after the goods have been received and to receive a refund within 30 days.
Please note that refunds can only be made to the card that was originally used to purchase the goods.
Should there be any damage to the delivered goods from being in transit, details must be noted on the delivery documentation and it will be your responsibility to inform us immediately, but not later than within 14 working days. It is imperative that you do not dispose of any of the packaging, as this will be required to affect any claim against the carrier. We will make a claim against the carrier and arrange for a replacement to be sent to you.
We value your custom so please contact us on the email address below so that we can help you asap.
Cancellations and Returns
You have a 14 day right to change your mind and get a full refund on your digital content.
You do not have this right to cancel once a download has started.
If your digital content is faulty, you’re entitled to a repair or a replacement.
If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back.
If you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation.